Terms Of Use

Terms of Use

Welcome to Marlands Animal Hospital. By accessing our services, website, or contacting us, you agree to the following Terms of Use. Please read them carefully.

1. Use of Services

Our veterinary services are provided for the care and treatment of your pets. By using our services, you agree to provide accurate and complete information about yourself and your pet to ensure proper care.

2. Appointments and Cancellations

Appointments can be scheduled via phone or email. We kindly request that you provide reasonable notice if you need to cancel or reschedule an appointment. Late cancellations or missed appointments may impact future bookings.

3. Medical Advice and Treatment

All advice, diagnoses, and treatments provided are based on professional veterinary judgment. While we strive to provide the highest standard of care, outcomes cannot be guaranteed. Pet owners are responsible for following prescribed treatments and recommendations.

4. Payments

Payment is due at the time services are rendered unless otherwise agreed. We reserve the right to withhold certain services or documentation until full payment has been received.

5. Emergency Care

While we offer urgent care services, availability may vary. In life-threatening emergencies, please contact us immediately or visit the nearest available veterinary facility.

6. Limitation of Liability

Marlands Animal Hospital will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services, except where required by law.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in that policy.

8. Changes to Terms

We reserve the right to update or modify these Terms of Use at any time. Changes will be effective upon posting.

9. Contact Information

For any questions regarding these Terms of Use, please contact us:

Marlands Animal Hospital
📞 010 825 0355 / 062 802 2323
📧 reception@marlandsvet.co.za
📍 28 Fourth Avenue, Marlands